Product Care
Wearing Your Jewelry
• Adorn yourself last: Apply perfumes, lotions, and hairsprays first.
• Remove before activities: Take off your jewelry before sleeping, exercising, swimming, or any impactful activity to preserve its integrity.
Protection From Damage
• All metals: Shield from harsh chemicals, including chlorine (pools), sulfur, and acids found in perfumes and citrus.
• 18k yellow gold: Its rich warmth demands extra vigilance against chemicals to maintain its luster.
• 18k white gold: Rhodium-plated for a brilliant finish, it requires gentle care to maintain its icy luminosity.
Cleaning
• Gently clean with a soft brush in lukewarm, soapy water (use a mild detergent).
• Dry thoroughly and carefully with a soft, lint-free microfiber cloth.
• Diamonds & VVS1 stones: A soft brush helps maintain their unmatched sparkle and clarity.
Storage
• Store each piece separately in its original soft pouch or a lined jewelry box to prevent scratches.
• Keep in a cool, dark, and dry place to prevent tarnishing.
By following these simple steps, your B.E.A.R jewelry will continue to embody the same strength and elegance as the day it became yours.
Shipping and Delivery
Free Shipping Worldwide
We take great care in preparing your order to ensure the highest quality and attention to detail. Once your order is ready, it will be handed over to our trusted delivery partner, DHL Express, for swift and secure delivery to your doorstep.
Delivery Times:
• Europe: 1-3 business days
• Asia: 2-5 business days
• USA & Rest of the world: 2-5 business days
Track Your Order:
For your peace of mind, all our shipments are fully trackable to their final destination, allowing you to follow your order every step of the way.
Returns and Exchanges
Returns & Exchanges
Your satisfaction is our priority. If for any reason you are not completely happy with your purchase, items are eligible for return or exchange within 14 days of delivery. Please review the guidelines below to ensure a smooth process.
How to Initiate a Return or Exchange
To start the process, please contact us at info@bearstudios.se to request a return authorization. Our team will guide you through the steps and provide the necessary instructions.
Important Conditions
• Condition: Items must be returned in perfect, unused condition, with no signs of wear or damage. Please handle them with care when trying on.
• Packaging: All items must be returned in their original, undamaged B.E.A.R. box and pouch, which are part of the product’s value.
• Shipping: For your protection, please ship the secured product packaging inside a sturdy outer box to prevent damage during transit. Return shipping costs are the responsibility of the customer.
Approval
B.E.A.R reserves the right to reject any returns or exchanges that do not meet the conditions above. In such cases, you will be notified via email, and the item will be returned to you.
Size Guide
Finding the perfect fit is essential. Use this guide to choose the ideal necklace length for your B.E.A.R jewelry, ensuring both comfort and style.
Pendant Measurements:
• Height: 14,39 mm
• Width: 8,59 mm
Necklace Lengths:
• 45 cm → Rests just below the collarbone, a refined and classic fit.
• 50 cm → Slightly longer, perfect for layering or a more casual look.
✂ Custom Lengths Available → Contact us at info@bearstudios.se for personalized sizing.
