Product Care
Your B.E.A.R jewelry is a timeless symbol of strength, confidence, and elegance. Designed to inspire, each piece deserves the utmost care to maintain its brilliance.
Wearing Your Jewelry
Adorn yourself last, apply perfumes and lotions first.
Remove it before sleep, exercise, or impact to preserve integrity.
Protection From Damage
All metals: Shield from chlorine, sulfur, and acids (perfumes, citrus, pools).
18k yellow gold: Its rich warmth demands extra vigilance against chemicals.
18k white gold: Rhodium-plated for brilliance, requiring the same delicate care as diamonds to maintain its icy luminosity
Cleaning
Gently bathe in lukewarm soapy water; dry with a microfiber cloth.
Diamonds/VVS1 stones: Use a soft brush to preserve their unmatched brilliance.
Storage
Separate each piece in velvet or silk to prevent scratches.
Store in darkness to prevent tarnishing.
By following these steps, your B.E.A.R jewelry will continue to embody the same strength and elegance as the day it became yours.
Shipping and Delivery
Free Shipping Worldwide
We take great care in preparing your order to ensure the highest quality and attention to detail. Once your order is ready, it will be handed over to our trusted delivery partner, DHL Express, for swift and secure delivery to your doorstep.
Delivery Times:
• Europe: 1-3 business days
• Asia: 2-5 business days
• USA & Rest of the world: 2-5 business days
Track Your Order:
For your peace of mind, all our shipments are fully trackable to the final destination, allowing you to follow your order every step of the way.
Returns and exchanges
Your satisfaction is our priority. If for any reason you are not completely happy with your purchase, items are eligible for return or exchange within 14 days of delivery. Please review the guidelines below to ensure a smooth and hassle-free process.
How to Initiate a Return
To initiate a return, please contact us for a return authorization. Our team will guide you through the process and provide you with the necessary instructions.
Important Information for Returns
• Condition of Items: Items must be returned in perfect, unused condition. While you may try on the products at home, we kindly ask that you handle them with care, as each piece is crafted with precision and expertise.
• Original Packaging: Items must be returned in their original, undamaged box and pouch, which are considered an integral part of the product’s value.
• Shipping Protection: For mail returns, please ensure that the item and its packaging are protected inside a sturdy outer box to avoid any damage during transit.
Return Approval
B.E.A.R reserves the right to reject any returns that do not meet the above conditions. In such cases, you will be notified via email. Please note that the cost of the return is the responsibility of the customer.
Exchanges
How to Initiate an Exchange
To initiate an exchange, please contact us at info@bearstudios.se for a return authorization. Our team will assist you in finding the perfect replacement for your item.
Important Information for Exchanges
• Condition of Items: Items must be in perfect, unused condition and returned in their original, undamaged box and pouch.
• Handling with Care: We kindly ask that items are handled with care, as our jewelry is crafted with precision and expertise.
• Shipping Protection: For mail exchanges, please protect the item and its packaging inside a sturdy outer box to avoid damage during shipping.
Exchange Approval
If the items returned for exchange do not meet these conditions, B.E.A.R reserves the right to reject the exchange.
Contact Us
If you have any questions or need assistance with your return or exchange, please don’t hesitate to reach out to us at info@bearstudios.se.
Size Guide
Finding the perfect fit is essential. Use this guide to choose the ideal necklace length for your B.E.A.R jewelry, ensuring both comfort and style.
Pendant Measurements:
• Height: 14,39 mm
• Width: 8,59 mm
Necklace Lengths:
• 45 cm → Rests just below the collarbone, a refined and classic fit.
• 50 cm → Slightly longer, perfect for layering or a more casual look.
✂ Custom Lengths Available → Contact us at info@bearstudios.se for personalized sizing.
